PC Technical Support
When your servers or equipment suddenly stops working, we know that the operation of your business becomes chaos; that’s why our Staff will help you fix your network or computer problems in a fast and efficient way. Our team of experts will help you solve your technical problems with your PC based on your needs. You can decide how you want us to help you
Telephone
When you need help and don’t know where to go, My PC Staff is here to help you; we are just a phone call away. Our experts will answer your call quickly, and as soon as they answer, they will help you fix your issues and guide you step by step until your computer problem is solved.
REMOTE
If you prefer to solve your problems virtually, we can do that too. Our Staff can give you technical support for different situations. If you are already a customer and need prompt attention, this may be the fastest way to receive it.
We offer different types of services virtually or by phone; our Staff can solve most of your problems remotely.
The services we offer are
- Software programming problems
- Hardware error diagnosis
- Remote Monitoring and Management (RMM)
- Connectivity problems
- Virus and spyware cleaning
If you are not sure what is precisely the issue with your PC, but you know that it is not working correctly, don’t worry, we can diagnose your computer, and we will see if we can fix it, either by phone or virtually.
Whether you contact us remotely or by phone, our staff will get back to you as soon as possible.
Residential Services
Although today people prefer to solve all their problems virtually and remotely , we know that sometimes it is not possible , that is why at My PC Staff we have the option of going to your facilities and solving your complications in person .
¿Qué servicios ofrecemos?
Comprehensive technical support
We know that computers usually cause a bit of trouble, that’s why our Staff will take care of connecting and repairing your printers and copiers, servers and much more. All you need is to make an appointment and we will be there as soon as possible.
Maintenance
We offer you services of preventive maintenance for your computer equipment, printers, copiers and more.
Optimize your equipment and maximize the productivity of your business.
IT services consulting
If you are not sure what services you need and prefer to have an in-person consultation with one of our Staff, we are here to guide you and help you choose the best strategies and solutions.